Privacy policy

Last updated: November 23, 2025

Pooja Wang operates this store and website—including all related information, content, features, tools, products, and services—in order to provide you, the customer, with a curated shopping experience (the “Services”). Pooja Wang is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or conduct any other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit/debit card numbers, financial account numbers, payment card details, transaction information, form of payment, and payment confirmation.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications including information you provide when you contact customer support or communicate with us.
  • Device information including details about your device, browser, network connection, IP address, and unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide information to us.
  • Automatically through the Services via your device when you use our products or visit our website, including through cookies and similar technologies.
  • From service providers who collect or process personal information on our behalf.
  • From partners or third parties where permitted.

How We Use Your Personal Information

Depending on your interactions with us and the Services you use, we may use your personal information for the following purposes:

1. Provide, Tailor, and Improve the Services

We use your personal information to deliver the Services, including to perform our contract with you, process payments, fulfil orders, remember your preferences, send account-related notifications, manage your account, facilitate shipping, returns, and exchanges, enable you to post reviews, and customize your shopping experience—including recommending products based on your activity.

2. Marketing and Advertising

We use your personal information for marketing purposes, including sending promotional emails, texts, or postal mail, and showing online advertisements—such as personalized ads based on your browsing or purchase behaviour.

3. Security and Fraud Prevention

We use personal information to authenticate your account, provide secure payment and shopping experiences, detect and investigate fraudulent or malicious activity, protect public safety, and secure the Services. You are responsible for maintaining the confidentiality of your account credentials.

4. Communicating with You

We use your information to provide customer support, respond to inquiries, offer services, and maintain our relationship with you.

5. Legal Reasons

We may use your personal information to comply with legal obligations, respond to law enforcement or government requests, participate in legal proceedings, or enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following situations:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., IT management, payment processing, analytics, customer support, cloud storage, fulfilment, shipping).
  • With business and marketing partners to provide marketing services or advertise to you. These partners will use your information in line with their own privacy policies. Depending on your residence, you may have the right to opt out of targeted advertising.
  • At your request or direction, including shipping products or using social media widgets and login integrations.
  • With affiliates or within our corporate group.
  • In connection with business transactions, such as mergers or bankruptcy, or to comply with legal obligations, respond to legal requests, enforce terms, or protect the Services and our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information you submit may be transmitted to and shared with Shopify and other third parties located outside your country.

To protect and improve our business, we also use certain Shopify-enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for this processing and for responding to your requests regarding the use of your personal information.

For more information, refer to the Shopify Consumer Privacy Policy.
Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or online platforms. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy practices, security, accuracy, or reliability of content on such third-party sites.

Information you provide on public or semi-public platforms—including social media—may be visible to other users and may be used without limitation by us or third parties. Linking to such platforms does not imply our endorsement unless explicitly stated.

Pooja Wang operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Pooja Wang is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or interact with the Services in any way. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.

 

 

Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you avoid using unsecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have the right to request access to the personal information we hold about you.
  • Right to Delete: You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, subject to certain conditions and exceptions.
  • Managing Communication Preferences: We may send you promotional emails. You may opt out at any time using the unsubscribe link in our emails. If you opt out, we may still send non-promotional messages, such as those regarding your account or orders.

You may exercise these rights where indicated on the Services or by contacting us using the details provided below. To learn more about how Shopify uses your personal information and any rights you may have related to data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. As permitted or required by law, we may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf. Before accepting such requests, we will require proof that you authorized the agent, and we may require you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints
If you have concerns about how we process your personal information, please contact us using the details below. Depending on your location, you may also have the right to appeal our decision or file a complaint with your local data protection authority.

International Transfers
Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms issued by the relevant UK authority, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

 

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us at: info@poojawang.com